Hardware 101 and Hardware 201, on site, for distributor, rep, and contractor teams.
Two programs for distributor, rep, and contractor teams, taught on site by credentialed consultants whose working life is writing and reviewing openings specifications for architects and owners. They arrive knowing what an architect writes, what an inspector looks for, and where the two do not line up.
A room that suspects it is being sold to listens differently than a room that knows it is not.
Two days for a mixed room of twelve to thirty: counter and inside sales, estimating, project management, service, and outside sales.
By the end of the first day the room can look at any opening and say which documents govern it, and who decides when those documents disagree.
Four hybrid units that pick up where the foundation ends, with two SPC trainers in the room on every delivery day and subject specialists teaching live by video.
When your team can run its own failure review and teach its own new hires, the instruction has moved inside the building.
the opening as a system, on site, in your own building.
the standards to real failed openings in a failure clinic.
lectures and guest faculty by video from any office.
internal capability, so the program can end.
Hands-on work stays in person. Lectures and guest faculty can join any office by video, so multi-office distributors train every branch on the same day.
The specialist teaches the standard. The trainer standing in your building says what it means at your counter on Monday morning.
Thirty minutes with your leadership team: who is in the room, what they need to get better at, and which units in which order. A written program proposal follows the call.
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